At VELXORINTH, we are committed to providing our customers with quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, you may return your item(s) under the policy details outlined below.
To initiate a return, please follow the steps below:
Once your return is received and inspected, we will notify you via email. Approved returns will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days. Shipping costs are non-refundable.
If you wish to exchange an item, please return the item following the return process and place a new order for the item you desire. This will ensure that your replacement item is processed quickly and efficiently.
If you have any questions about our returns policy, please contact our customer service team at support@velxorinth.com or call us at (555) 987-6543. We are here to assist you Monday through Friday, 9 AM to 5 PM.